Consistent service quality is reflected in ISO 9001:2008 certification for all the components of our BPO / ITO offering. Through monthly reviews and regular client satisfaction surveys, we will continue to invest in quality in order to constantly raise our level of client service.

Enhanced management of operational risk is certified to SAS 70 Type II standard. This certification evidences the relevance and effectiveness of the operational controls introduced by CA-PBS to protect the operations it carries out for its clients.