Crédit Agricole Private Banking Services (CA-PBS) has worked hard to make Business Process Outsourcing (BPO) an important avenue for development at Crédit Agricole Suisse. We have devoted substantial resources and are steadily ramping up investments in the activity, allowing us to assist our partner banks in their strategic development over the long term.
At CA-PBS, our Information Technology Outsourcing (ITO) offers our partner banks a turn-key IT solution for all of their needs based on S2i banking software. In addition to the ITO offering, we can also handle back office tasks for every kind of banking transaction thanks to our Business Process Outsourcing (BPO) offering.
Opting for a comprehensive BPO solution can lower a bank’s IT and back office expenses by 20% to 30%. Our offering also lets our partners maintain a great deal of flexibility and gives them access to an advanced software package run by highly qualified personnel, all while respecting their clients’ confidentiality.
Key figures:
- S2i software package: used by some 20 client banks (Switzerland and abroad)
- IT and back office staff: 500 employees in Lausanne-Vennes
- Assets under management: More than CHF100 billion
BPO contact form
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Crédit Agricole Private Banking Services (CA-PBS) has worked hard to make Business Process Outsourcing (BPO) an important avenue for development at Crédit Agricole Suisse. -
Cost pressures and the growing complexity of financial products and how they are taxed are prompting more and more private banks to outsource their IT and back office functions. This trend is likely to pick up speed. -
Managing a back office requires not just increasingly advanced software, but also much more highly skilled personnel. -
Some may see confidentiality as an obstacle to developing an outsourcing activity. However, every bank that selects Business Process Outsourcing (BPO) is given its own database, separate from those of other banks.